Snow and Trek - COVID-19 - Terms and Conditions for Winter 20/21
SUMMARY OF COVID 19 SPECIFIC TERMS – Applies to all Reservations of holidays commencing between 1st December 2020 and the 30th April 2021.
Cancellation in relation to Covid-19 after the FlexiSnow period (see below) has expired.
Provided that Snow and Trek Limited is “open for business” and can full fill its contractual obligations, then Snow and Trek Limited does not accept any liability or responsibility and WILL NOT issue refunds, WILL NOT issue credit vouchers and WILL NOT pay any other compensation in the event that YOU:
a) Cancel your holiday due to you/members of the Group choosing not to travel because of Covid-19. This includes but is not limited to you being unable to travel because of restrictions imposed on you by your local authorities or local health authorities or travel provider (e.g. Flights, Ferry, Eurotunnel etc) due to COVID 19 or disinclination to travel.
b) You or any members of the Group showing symptoms and self-isolating before travelling due to COVID 19.
If due to Covid-19: -
a) Snow and Trek Limited is unable to perform its contractual obligations, because of business closure, resort closure or travel restrictions imposed by French authorities, as a result of COVID 19.
b) If for the date you are due to arrive in resort for your holiday - the UK FCDO (Foreign and Commonwealth Development Office) or equivalent governmental bodies in the country of permanent residence of the Group Leader, advice is against all but essential travel to France due to Covid-19.
Official statements must have been published to announce these closures/restrictions.
Then a REFUND or CREDIT VOUCHER to the value of 75% of your holiday property rental amountwill be issued. This voucher is valid for 18 months from the start date of your cancelled holiday. No other compensation or refund will be paid.
Processing time to issue vouchers will be a max of 30 days from the start date of your cancelled holiday.
If you develop symptoms of COVID 19 whilst on holiday and decide to self-isolate, Snow and Trek Limited does not accept liability or responsibility to provide you with accommodation beyond your contracted holiday dates.
Due to the constantly evolving situation concerning Covid-19, Snow and Trek Ltd reserve the right to amend these Covid-19 specific Terms and Conditions at any time. Any changes will be immediately notified to all clients.
BOOKING - Amendment 7th September 2020 - “FlexiSnow” – Snow and Trek Limited’s Flexible Booking Policy.
a) Any Bookings received for holidays with arrival dates from 1st December 2020 until 30th April 2021 will be subject to these amended rules. This includes all provisional and confirmed reservations made before 1st August 2020 for holiday start dates falling within the period from 1st December 2020 until 30th April 2021, Snow and Trek Limited reserves the right to amend these dates at any time.
b) On booking with FlexiSnow a reservation is only valid on payment of a non-refundable deposit of 25% of the gross rental amount (the “Deposit”).
c) FlexiSnow will allow you to make a date change up to 8 weeks (56 days) before commencement of your holiday. E.g. for a reservation commencing the 27th December 2020 you can change this booking up until the 3rd November 2020.
d) FlexiSnow deposit payments are then transferable to another self-catered property with a start date any time within 18 calendar months from your original holiday start date, subject to availability. Our Full and Standard Terms and Conditions will then apply.
e) FlexiSnow entitles you to 1 free-of-charge date change to your original holiday ONLY.
f) FlexiSnow does not apply once you have entered the 8-week final balance payment period. At this point you are obliged to pay for your holiday in full and our standard T&C’s will apply regarding cancellation.